Contact Us


This is for orders placed before 30/01/14

Postal enquiries Cashback Gifts

All approved gift and cashbacks are supplied and paid by A1 Comms and cashbacks will be paid Via BACS to the account details used at the time of order.

Please see the documentation that comes with your phone and relevant terms & conditions.

Into Mobile Phones Cashback
A1 Comms (Into Mobile Phones) Contracts House Turnpike Business Park Alfreton Derbyshire DE55 7AD


For extra information on claiming gifts and cashback go HERE

Returns

Returns Address

A1 Comms Retail Solutions Limited

Into Mobile Phones (returns)

Contract House

Turnpike Business Park

Alfreton

Derbyshire

DE55 7AD

**Please note that if you wish to return your handset, please return with a covering note explaining why you are returning the handset. This will allow us to process your return more efficiently.**

For return enquiries
Fill in the returns form further down the page and Please see the documentation that comes with your phone and relevant terms & conditions

If your phone develops a fault outside the first 28 days, you are covered by the manufacturers 1 years warranty. You will need to contact the manufacturer directly on one of the following numbers:

  • Nokia: 0845 045 5555
  • Samsung: 0870 242 0303
  • Sony Ericsson: 0870 523 7237
  • HTC: 0845 890 0079
  • Blackberry: 0175 366 7000
  • LG: 0844 847 5454

What happens if I change my mind?

If you change your mind about your mobile phone, you may cancel during the first seven days and you will not incur any early termination charges. All you will be charged for is the line rental used. You may be charged for any excessive call minutes, texts and data used.

Your phone must be returned in perfect condition and in the original packaging. To request a return, please full out our returns form.

Returns Form








Sales

Need assistance making your purchase?
Contact our sales team.

Sales

Tel: 0808 168 2833
Email: sales@intomobilephones.co.uk

Telephone Normal Opening Times:

Monday to Friday 9.00am to 9.00pm
Saturdays 9.00am to 5.30pm
Sunday: Closed

Tracking or General Enquiries

For Order issues, general order enquiries or to track your order, call our customer services department.

Customer Service

Tel: 01773 307 131

Telephone Normal Opening Times:

Monday to Friday 9.00am to 9.00pm
Saturdays 9.00am to 5.30pm
Sunday: Closed


Email: care@intomobilephones.co.uk